Shipping

Shipping Within New Zealand

We currently ship throughout New Zealand.

Shipping Cost

A flat shipping fee applies to all orders. Please check on your shopping cart for the current rate.

Delivery Timeframes

Orders are typically processed within 1-2 business days.

Delivery is generally within 3-5 business days for urban addresses. Rural deliveries may take longer.

Please note that delivery timeframes are estimates only and may vary due to courier delays, public holidays, weather events, or factors outside our control.

Delivery Address

Please ensure your delivery address is correct when placing your order. We cannot be responsible for delays or additional charges resulting from incorrect address information.

Damaged or Missing Deliveries

If your order arrives damaged, or if you believe your parcel has been lost in transit, please contact us as soon as possible so we can investigate and assist.

Contact Us

For any shipping enquiries, please contact:

Vetpro
orders@vetpro.co.nz
0800 864 000

Email: sales@vetpro.co.nz
Phone: 0800 864 000

We are happy to help.